Nurluce Delivery policy

At Nurluce, we understand the importance of timely delivery to ensure your event or venue enhancement project proceeds smoothly. Our delivery policy is designed to provide clarity and transparency regarding shipping procedures, timelines, and customer expectations.

Shipping Methods

We offer several shipping methods to accommodate the diverse needs of our global clientele:

Standard Shipping: Our standard shipping option ensures cost-effective delivery within a reasonable timeframe.
Express Shipping: For urgent orders, we provide express shipping options to expedite delivery and meet tight deadlines.
International Shipping: Nurluce proudly serves a global market and offers international shipping to destinations worldwide. We partner with reputable carriers to ensure reliable delivery across borders.

Processing Time

Upon placing your order, please allow for processing time before shipment. Processing typically includes order verification, customization (if applicable), and packaging. The duration of processing varies depending on the complexity of the order and current order volume.

Shipping Timelines

Shipping timelines commence once the order has been processed and dispatched from our facilities. The estimated delivery times are as follows:

Domestic (Within the Same Country):
- Standard Shipping: Typically arrives within 5-7 business days.
- Express Shipping: Typically arrives within 2-3 business days.
International (Outside the Country):
- Standard Shipping: Delivery times vary by destination but typically range from 7-21 business days.
- Express Shipping: Delivery times vary by destination but typically range from 3-7 business days.

Please note that delivery times are estimates and can vary due to factors beyond our control, such as customs clearance processes, local holidays, and unforeseen logistical challenges.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the progress of your shipment and receive real-time updates on its status.

Shipping Costs

Shipping costs are calculated based on factors such as the shipping method selected, the destination address, and the weight and dimensions of the package. During the checkout process, you will be provided with a shipping cost estimate based on these factors.

Responsibilities and Liabilities

While Nurluce takes every precaution to ensure timely delivery, please note that we are not liable for delays caused by circumstances beyond our control, such as natural disasters, weather conditions, political unrest, or carrier-specific issues. We will, however, work diligently to resolve any delivery issues that may arise and keep you informed throughout the process.

Customer Support

Your satisfaction is our priority. If you have any questions or concerns regarding your order or delivery, please don’t hesitate to contact our customer support team. We are here to assist you and ensure a positive experience with Nurluce.