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Nurluce Frequently Asked Questions

Yes, we offer customization options for color, design, and size. Please provide specific
The minimum order quantity varies depending on the product and customization requirements. Please contact us for more information about minimum order quantities.
Normaly Only 15 days we finish your order and start to shipping but some Production and delivery times vary depending on the complexity of the customization and current order volume. We will provide you with an estimated timeline once we receive your order details.
Yes, we offer proofs or samples for approval before production begins. Once you provide your customization details, we will create a digital proof or sample for your review and approval.
The cost of customization may vary depending on factors such as design complexity, quantity, and production methods. We will provide you with a quote that includes all relevant costs before finalizing your order.
We accept various payment methods, including credit/debit cards, bank transfers, and PayPal. Payment details will be provided upon confirmation of your order.
Changes to customization details may be possible depending on the production stage. Please contact us as soon as possible if you need to make any changes to your order.
Due to the personalized nature of customized products, returns or exchanges may be limited. However, if there are any errors or defects in the customization, please contact us, and we will work to resolve the issue
Yes, we offer discounts for bulk orders and may also provide discounts for certain customization options. Please inquire about discounts when requesting a quote for your customized order.
Our customer support team is available to assist you email. Please feel free to reach out to us with any questions or concerns you may have about your customized order.
The shipment company used to deliver your order will depend on several factors, including your location, the size and weight of your order, and any specific shipping preferences you may have. Common shipment companies used for delivering orders include FedEx, UPS, DHL, and local postal services. Once your order is processed and ready for shipment, we will contact with you and according to your require to shipping the order and will provide you with tracking information and details about the shipment company handling your delivery.